FAQ
Shipping
Returns
Domestic Shipping
All of our products will be shipped by either Royal Mail Of our Contracted carrier and will Require A signature on delivery.
International Shipping
International Shipping Will be arranged with each customer to assure the best possible shipping cost and delivery time.
Customs Duties & Other Fees
Customs Duties vary by country and will need to be paid by the customer direct to the relevant authorities for each country we will supply any relevant documents for each product as required.
How to Return
​
Returns must be notified to us by phone or email internet sales are covered by the normal distance selling rules
Damaged or Incorrect Items
​
Damaged items on delivery should be noted or refused and the courier should record the damage on there system you should not sign to accept the item if it is damaged in transit.
If the item is incorrect just contact us we will do our best to resolve any problems.
Exchange
​
Exchange of products must be authorised before they are returned
​
